Information Systems Analysis and Design
Assignment 1 – Systems Analysis
Due date: Week 6 Friday (24th August 2018) 11:55 PM AEST ASSESSMENT
Length: 1500 words (+/- 10%) 1
This assessment relates to course learning outcomes 1 and 5 stated in the e-course profile.
Assessment 1 is an individual assessment. In assessment 1, you are assigned tasks which assess your
course knowledge gained between weeks 1 and 5 about different facets of systems development. All
students will have to write a report showing the answers to the questions in tasks 1-5 below.
Please note that ALL submitted Assignment 1-reports are passed through a computerized copy
detection system and it is extremely easy for teaching staff to identify copied or otherwise plagiarised
• Copying (plagiarism) can incur penalties ranging from deduction of marks to failing the
course or even exclusion from the University.
• Please ensure you are familiar with the Academic Misconduct Procedures, available from:
For the purpose of this assignment, you are assumed to be one of the software consultants appointed to
shoulder the system analysis responsibilities in, Global Business Systems in the project outlined in the
You will plan and manage the project as well as investigating and documenting its system requirements.
For your Assignment 1 submission, you will produce a report that discusses this project based on your
understanding of it and the related investigation results through the items below.
Introduction: (5 marks)
• Introduce the case study and define the project objectives. (2.5 Marks)
• Identify the aims of the report. (2.5 Marks)
Task 1: (10 marks)
Approaches to Systems Development
• How would International Charity Foundation (ICF) go about developing its information systems?
Which information system development approach would ICF take? (5 Marks)
• Justify your choice of your selected approach/ methodology to systems development. (5 Marks)
Task 2: (15 Marks)
• Identify and list all primary functional requirements for the system in the case study. (10 Marks)
• Identify and list all non-functional requirements for the system in the case study. Justify why
you would like to have these non-functional requirements. (5 Marks)
Task 3: (15 Marks)
Project Cost Benefit Analysis
• Discuss your Project Cost-Benefit Analysis. (7.5 Marks)
• Provide an excel spread sheet with details in a Project Cost Benefit Analysis. (7.5 Marks)
Task 4: (20 Marks)
• Show a work breakdown structure which follows your choice of approach/ methodology
and a project schedule as a Gantt chart. Briefly explain both of them and discuss how they
relate to each other. (10 Marks)
• Given the system goals, requirements, and scope as they are currently understood, is the
project schedule reasonable? Why or why not? (10 Marks)
Task 5: (25 Marks)
System Information Requirement Investigation Techniques
• Who are the stakeholders involved? (5 Marks)
• Explain your choice of the 3 most useful investigation techniques. (10 Marks)
• Justify the usefulness of these 3 investigation techniques. (10 Marks)
Reflections and Conclusions (5 Marks)
• Summarize the reports and reflect on the outcomes. (5 Marks)
References (5 Marks)
• Appropriate references are used and properly formatted Harvard style. References are cited
properly in the text where necessary. (5 Marks)
The Report (Important: The report makes up 100 marks – scaled to 30%)
You will produce a report that aims to explain your systems analysis results as per the layout and
submission guidelines mentioned below.
Report Layout and Submission Guidelines
In the template file “COIT20248_Assignment_1_Template_File” (in MS Word) provided to you, the
report for ‘Systems Development’ has been organised using the following headings and guidelines.
Students are advised to observe the word count in each section when developing the report.
• Title Cover Page with clear details of course title/name, student number/name,
lecturer & tutor
• Introduction *about 100 words
o Introduction must clearly introduce the case study and define the project objectives.
o Introduction must identify the aims of the report.
• The Approach to Systems Development – Task 1 *about 250 words
o How would ICF go about developing its information systems? Which information system
development approach would ICF take?
o Justification for your chosen approach to system development.
• Systems Requirements – Task 2. *about 250 words
o Identify and list all primary functional requirements for the system in the case study.
o Identify and list all non-functional requirements for the system in the case study. Justify why
you would like to have these non-functional requirements.
• Project Cost /Benefit Analysis – Task 3 *about 200 words
• Project Schedule – Task 4 *about 200 words
o Show work breakdown structure in the project as well as the project schedule Gantt Chart?
o What are they and how do they relate to each other?
o Given the system goals, requirements, and scope as they are currently understood, is the
project schedule reasonable? Why or why not?
• System Information Requirement Investigation Techniques – Task 5. *about 250
o List the stakeholders involved.
o Explain your choice of the 3 most useful investigation techniques.
o Justify the usefulness of these 3 investigation techniques.
• Reflections and Conclusions *about 100 words
o Provide a brief summary of your findings
o Present your reflections about this project (e.g. achievement and constraints).
• References (must complete by showing 1 or more references with their related in-text
Note: The recommended number of word in each section in the report is to be used as a rough guide.
To help student members communicate, forums have been created for your use on the course Moodle
website for Assessments 1 and 2. Please use them to help you work through your report.
Help on writing reports is contained in the Faculty Guide for Students – Chapter 4 – available here:
http://www.cqu.edu.au/ data/assets/pdf_file/0003/2289/Extract-of-Chapter-3.pdf You may also
benefit from a video supplied by the CQUniversity Academic Learning Centre available here:
Assessment criteria – Assignment 1 marking guide
Marks for Assignment 1 will be allocated as follows:
TOPIC Weight Mark
Introduction (5 marks)
• Introduce the case study and clearly define the project objectives
• Clearly identify the aims of the report.
Approach to Systems Development – Task 1 (10 Marks)
• How would International Charity Foundation (ICF) go about developing its
information systems? Which information system development approach
would ICF take?
• Justify your choice of approach to systems development.
Systems Requirements – Task 2 (15 Marks)
• Identify and list all primary functional requirements for the system in the
• Identify and list all non-functional requirements for the system in the case
study. Justify why you would like to have these non-functional requirements.
Project Cost Benefit Analysis – Task 3 (15 Marks)
• Discuss your Project Cost Benefit Analysis
• Provide an excel spread sheet with details in a Project Cost Benefit
Project Schedule – Task 4 (20 Marks)
• Provide the project work breakdown structure & schedule – Gantt chart.
Briefly explain both of them and discuss how they relate to each other.
• Explain whether, given the system goals, requirements, and scope as they
are currently understood, is the project schedule reasonable? Why or why
System Information Requirement Investigation Techniques – Task 5 (25 Marks)
• Who are the stakeholders involved?
• Explain your choice of the 3 most useful investigation techniques.
• Justify the usefulness of these 3 investigation techniques.
Reflections and Conclusions (5 marks)
• Briefly summarize your findings.
• Present your reflections about this project (e.g. achievement and
Assessment mark will be weighted to 30%.
Page 1 of 2
COIT20248 – Term 2, 2018 – Case Study
COIT20248 – Information Systems Analysis & Design (Term 2, 2018)
Case Study for Assignment 1 & Assignment 2
The Case: International Charity Foundation
“International Charity Foundation” (ICF) is a private ancillary fund that partners with
Australian OAGDS (Overseas Aid Gift Deduction Scheme) organisations and In-country
Facilitators. The chairman of ICF is Mr. Colin MacFarlane. ICF helps motivated young people
realise their potential through medical and educational assistance in various countries.
In the beginning, Rotary Club of Box Hill Central was looking for sponsor to help a little girl
from overseas to come to Australia for a critical medical treatment. Mr. Colin MacFarlane,
who was a member of Rotary club at that time, has offered to fund the operation and
associated travel cost. Realizing the positive impacts of such supports to people’s life, Colin
started ICF so that more children could receive necessary supports for a better future. ICF
expanded its operations and opened branches in many countries, including Bangladesh,
Myanmar, Zambia, India and Vietnam, so that people in needs can access the supports
provided by ICF easier. Collectively ICF provides assistance to over 3,000 people per week
across all sites in various medical and education programs.
ICF funds its operation mainly through donations from individuals and organizations in
Australia and participated countries. When ICF first started, it relied on some admin staffs
and a small army of volunteers. However, due to the expansion of its programs, the number
of staff increased exponentially. The organization now employs hundreds of staffs in
different countries including doctors, nurse, learning and growing child care staff, admin
staffs, accountants and teachers. The organization also appointed a chairman, a vice
chairman, a solicitor, a treasurer and a public relation officer.
Current Manual Process
Children, who would like to enrol into ICF’s program, need to fill a paper based form to give
their personal details, health condition and type of support needed. The enrolment form
and associated documents about each child are kept as hard copies at each branch office of
ICF. Admin staffs will then manually process the submitted document and enrol the children
into relevant programs. One child could be enrolled into multiple programs for both medical
and educational supports.
Sponsors go online to the websites and look up bank details of ICF. They then go and make a
payment via bank transfer to the ICF trust account. Some individuals chose to go to a branch
and deposit money directly into the ICF account. After that the sponsors either call or email
ICF to leave their details to get a receipt. Because of the OAGDS, ICF can issue tax-deductible
receipts for donations to their overseas aid activities. Once the funds are received at the
end of each week the accountant generate receipts manually for each individuals and
organizations, and then either send to them via emails or Australia post.
Page 2 of 2
COIT20248 – Term 2, 2018 – Case Study
Each week, supplies such as food, medicine, medical equipment, etc.…are ordered by the
admin staffs of ICF at the central office in Australia. Prior to ordering the supplies, the admin
staffs in Australia rings around each branch to determine the existing stock levels and
estimated number of supplies required each week. The stock level is mainly kept track of
using paper based documents, which could be out of date at the time of query. Information
about expense on medical treatment and other operations are kept on excel files in
computers at the local offices.
Problems with the Current System
1. Many admin staffs are required to manually process application forms and enrolling
students to appropriate programs.
2. Staff must be always available to answer phone calls and emails from sponsors to note
their details for creating receipts.
3. Wastage of supplies or lack of supplies often happens at different branches due to
inaccurate stock levels.
4. Statement on income (from donations) and expense could not be monitored effectively,
and there is some duplication between paper and excel records.
Colin decides to engage you as an IT consultant, to provide his organization with solutions
that address the above mentioned issues and advice on what needs to be implemented in
Colin wants a system that allows for children to enrol into ICF programs using online
applications forms. Details about personal information, health conditions and type of
assistance should be kept in a database, where admin staffs in any country can quickly
process and enrol children into appropriate programs.
The system should allow Individuals and organizations to donate money, sponsor specific
programs, and create scholarships directly through ICF website. The donation can be made
as one off payment or repeated payments. When a sponsor makes a contribution online,
they should automatically receive an email thanking them for their contribution. Also the
contribution is stored under client login so at the end of the year clients can either print a
consolidated statement or download a statement from their account.
Colin also wants the stock level at each branch should be kept track of through the online
system. Ordering of supplies for the each branch to be automated and carried out when
needed, rather than manually once a week as in the current process.
The system should automatically kept track of income and expense for all branches so that
statements can be created accurately and effectively monthly and yearly.
Colin has earmarked a budget of $250,000 for this project with a discount rate of 10%. He
estimates that the new system will help in reducing staff cost by $5,000 per month, and
optimize the use of supplies to save $4,000 thus increasing overall savings by $9,000 per
month. Maintenance cost of the system could be estimated at around $600 per month.